Enhance Support Efficiency with Keep AI Copilot
Keep AI Copilot for Support is a Chrome add-on designed to assist support agents in managing and resolving tickets more efficiently. This tool integrates seamlessly with existing knowledge bases and communication channels, providing quick access to relevant information. With features like drafting answers, summarizing tickets, and creating FAQs, Keep enables agents to streamline their workflow and enhance customer service. The user interface is designed for clarity, presenting suggestions in a visually appealing manner that allows for easy navigation and understanding.
Additionally, Keep supports a conversational interface, allowing agents to engage in follow-up questions and refine content iteratively. This functionality ensures that support teams can adapt their responses based on ongoing conversations, drawing from a variety of sources including previous tickets, Slack interactions, and documentation. With its focus on improving response times and ticket resolution, Keep AI Copilot serves as a valuable tool for support professionals.
